Privacy Policy for Cinnam Royal
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Introduction
Cinnam Royal respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or book your stay at our luxury private pool villa in Kosgoda.
By using our website https://cinnamroyal.lk or communicating with us, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Phone number
- Email address
- Booking details
- Travel dates
- Number of guests
- Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
This information helps us provide better service and improve your experience.
We may collect the following types of information:
- Personal Information
- Name
- Phone number
- Email address
- Booking details
- Travel dates
- Number of guests
- Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
This information helps us provide better service and improve your experience.
How We Use Your Information
We use your information for the following purposes:
- To confirm and manage bookings
- To respond to inquiries
- To provide customer support
- To send booking confirmations and important updates
- To improve our website and services
- To comply with legal obligations
We only collect information that is necessary to provide our services.
Booking and Payment Information
When you make a booking, we may collect contact and reservation details required to confirm your stay.
We do not store sensitive financial information such as credit card numbers on our website unless processed securely through authorized payment methods.
Data Protection and Security
Cinnam Royal takes reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to protect your information, no method of online transmission or storage is completely secure. Therefore, we cannot guarantee absolute security but we follow industry standard practices.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when:
- Required by law
- Necessary to process your booking
- Required to protect our legal rights
We maintain strict confidentiality of guest information.
Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyze website performance.
Cookies help us understand visitor behavior and improve our content.
You may choose to disable cookies in your browser settings, but some website features may not function properly.
Third Party Links
Our website may contain links to external websites for reference or convenience. We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies separately.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where legally permitted
- Withdraw consent for marketing communications
To exercise these rights, please contact us directly.
Data Retention
We retain personal information only for as long as necessary to fulfill booking purposes and comply with legal requirements.
Once no longer required, data is securely deleted or anonymized.
Children’s Privacy
Cinnam Royal does not knowingly collect personal information from children without parental consent.
If you believe that a child has provided personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage guests to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Cinnam Royal
Nanathota, Kosgoda
Sri Lanka
Phone and WhatsApp
+94 772 123 001
Email
hello@cinnamroyal.lk
Website
https://cinnamroyal.lk