Terms and Conditions | Cinnam Royal Luxury Villa in Kosgoda

Terms and Conditions for Cinnam Royal

Chat Now

Introduction

These Terms and Conditions govern all bookings and stays at Cinnam Royal, a luxury private pool villa located in Nanathota, Kosgoda, Sri Lanka.

By making a reservation, confirming a booking, or staying at the property, you agree to comply with these terms.

We encourage all guests to read this page carefully before confirming a reservation.

Booking Confirmation

A booking is considered confirmed only after:

Agreement of stay dates
Confirmation of total rate
Payment of the agreed deposit or full payment

Cinnam Royal reserves the right to decline or cancel bookings that do not meet confirmation requirements.

Rates and Payment

The full villa rate is quoted per night for the entire property.
Rates may vary during peak seasons, public holidays, or special periods.
Payments must be made as instructed during the booking process.
Cinnam Royal reserves the right to update rates without prior notice for future bookings.

Check In and Check Out

Standard check in and check out times will be communicated during booking confirmation.
Early check in or late check out requests are subject to availability and may incur additional charges.
Guests are requested to respect agreed timing to ensure smooth preparation for incoming guests.

Maximum Occupancy

Cinnam Royal is a 2 bedroom private villa designed for families and small groups.
The maximum number of guests permitted will be confirmed at the time of booking.
Additional guests beyond the confirmed number are not permitted without prior approval.

Guest Responsibilities

Guests are expected to:

Treat the property with care
Respect the peaceful village environment
Avoid excessive noise
Supervise children at all times
Use the swimming pool responsibly

Any damage to property, furniture, appliances, or facilities caused by guests may result in additional charges.

Use of Swimming Pool

The private swimming pool is exclusively for registered guests.
Guests use the pool at their own risk.
Children must be supervised at all times.
Cinnam Royal is not responsible for accidents caused by negligence or unsafe behavior.

Security and Personal Belongings

Guests are responsible for securing personal belongings during their stay.

Cinnam Royal is not liable for loss, theft, or damage to personal items unless caused by proven negligence.

Cancellations and Refund Policy

Cancellation terms will be communicated at the time of booking confirmation.

Refund eligibility depends on the cancellation period and booking agreement.

Cinnam Royal reserves the right to retain deposits according to agreed cancellation conditions.

In the event of unforeseen circumstances beyond control, we will make reasonable efforts to assist guests.

Force Majeure

Cinnam Royal is not responsible for cancellations or disruptions caused by events beyond reasonable control, including natural disasters, government restrictions, transportation issues, or other emergencies.